Customer Service Representative/Call Center

United Staffing Associates
Job Description
Are you a fast-thinking, detail-oriented problem-solver who enjoys helping people and keeping things organized? United Staffing is partnered with a respected Paso Robles business in their search for a Customer Service Representative with their call center. If you thrive in a fast-paced environment and love tackling a mix of tasks, this could be a great fit.
 
Key Responsibilities:
  • Input and update customer and order data across multiple platforms
  • Research and resolve order issues, process credits when applicable
  • Deliver accurate product information and support with professionalism
  • De-escalate concerns and provide thoughtful resolutions
  • Document all customer interactions in the CRM
  • Support team meetings with reports and data preparation
Qualifications & Experience:
  • 1+ year of customer service experience
  • Familiarity with CRM or ERP software
  • Strong data entry skills and MS Office proficiency
  • Detail-oriented and self-motivated with strong follow-through
  • Excellent multitasking and time management abilities
  • Calm under pressure and comfortable with deadlines
Job Type:
Temporary
 
Schedule: Typically, Monday-Friday 8am-5pm. However, business needs may require shifts as early as 5am and as late as 5:30pm
 
Compensation: $26/HR
Contact Information